E-CIG-A-RUS

Age Verification Policy — ECIGARUS NL LTD

Last updated: 04/01/2026

ECIGARUS NL LTD is committed to preventing the sale of vaping products to anyone under the age of 18. This Age Verification Policy explains how we verify age, what information we collect, and what happens if age cannot be confirmed.

1. Legal Requirement

Under UK law, it is illegal to sell vaping products to anyone under the age of 18.

We take this responsibility seriously and have implemented strict measures to ensure compliance.

2. Age Verification at Checkout

Before completing a purchase on ECIGARUS.COM, customers must confirm that they are 18 years of age or older.

We use WooCommerce Age Verification to enforce this requirement.

Customers cannot proceed to checkout unless they enter a date of birth confirming they are 18+.

3. Accuracy of Information

Customers are responsible for providing accurate information during the age‑verification process.

If a customer enters false information to bypass age restrictions, ECIGARUS NL LTD is not knowingly selling to or processing the data of a minor.

4. Additional Checks (If Required)

In rare cases, we may request additional proof of age if:

  • The information provided appears inconsistent
  • An order is flagged by our fraud‑prevention systems
  • We cannot confirm age through standard checks

Acceptable forms of ID include:

  • Passport
  • Driving licence
  • PASS‑accredited proof‑of‑age card

If age cannot be verified, the order will be cancelled and refunded.

5. Automated Age‑Verification Tools

We use automated tools to support age‑verification and protect our website:

  • WooCommerce Age Verification
  • Google reCAPTCHA (fraud prevention)
  • WooCommerce security and risk checks

These tools help us confirm eligibility and prevent misuse.

They do not produce legal or significant effects on customers.

6. Data Collected for Age Verification

During age verification, we may collect:

  • Date of birth
  • Confirmation of age (18+)
  • Technical data used to validate the request
  • Any ID information provided voluntarily (only if additional checks are required)

This information is processed in accordance with our Privacy Policy.

7. Data Retention

Age‑verification data is retained for 1–3 years, in line with industry standards and compliance requirements.

If ID documents are provided for manual checks, they are deleted immediately after verification is complete.

8. Refusal of Service

We reserve the right to refuse or cancel any order if:

  • Age cannot be verified
  • False information is provided
  • Fraud or misuse is suspected

Refunds will be issued where appropriate.

9. Contact Us

If you have questions about this Age Verification Policy, contact us at:

support@ecigarus.com  

ECIGARUS NL LTD

217 Main Street, Bellshill, ML4 1AJ, Scotland